FAQ
Please find the answers to Medieval Morticia's most frequently asked questions.
If there is a question you have that is not answered here please feel free to email us via the contact tab above and we will aim to get back to you with the answer as soon as possible! Thank you.
HOW LONG DOES DELIVERY TAKE?
Medieval Morticia asks that you be patient with you order as sometimes items do take longer to create and therefore send out. For example, please allow for the creation time of photographic prints and books.
With all other standard, in-stock items we aim to send them out within one working week once payment is confirmed.
HOW WILL MY ITEM/S ARRIVE?
We send all out items out via Royal Mail.
Items will be packaged according to size, shape and content to ensure safe passage. Items may be wrapped in custom Medieval Morticia paper and wax seal subject to availablity.
DO YOU SHIP TO MY COUNTRY?
We ship internationally yes. Postage prices will vary in order to accommodate this.
DO YOU HAVE DISCOUNTS OR SALES?
All discounts and sales will be advertised via Medieval Morticia's Instagram or Facebook page. So be sure to follow and like them for regular updates: Medieval Morticia's Instagram / Medieval Morticia's Facebook
WAS MEDIEVAL MORTICIA A REAL PERSON?
Medieval Morticia is an advocate of imagination and the arts, and whilst she may not be a physical manifestation of flesh and blood she does have traits and knowledge that can be found in us all.